Our quality policy guides our approach to quality management and supports consistency, reliability and continuous improvement across every stage of manufacturing
Our quality policy guides how we make and release every batch. We verify the identity and purity of raw materials, monitor production and test the finished product against its approved specifications. Stability studies support the stated shelf life and we inspect bottles, closures, labels and cartons before dispatch. With every batch, you receive a Certificate of Analysis so your team can review the test results
The standards, checks and paperwork behind every batch we make for your brand
Used for precise identification and quantification of active and marker compounds in raw materials and finished products
Used for quantitative analysis and verification of specified components, supporting consistent assessment of product quality
Products are studied under defined environmental conditions to evaluate stability and establish appropriate shelf-life specifications
Raw materials and finished products are evaluated for microbiological quality to verify compliance with defined microbial specifications
FOR EVERY OPERATION
From raw material receipt to dispatch, each task follows an approved documented procedure. Staff trains on the current version so the same checks are carried out every time
FOR EVERY BATCH
Each batch has a record of the materials used, the production steps completed and the checks performed. It gives our team a clear account of how your product was made
FROM RECEIPT TO DISPATCH
We link raw material, production and dispatch records so we can trace a finished batch back to its ingredients and identify where it was sent
BEFORE WE SOURCE
We assess suppliers against our quality requirements before approving them to supply herbs, extracts or other materials for your product
ACROSS DEPARTMENTS
Our quality management system defines who carries out each check, who reviews the records and how the team responds when an issue needs attention
ON THE PRODUCTION FLOOR
We review records and observe how teams work in practice. If we find a gap, we identify the corrective action and follow up to check that it was completed
FOR EVERY TEAM
Our teams receive training in GMP, GDP, data integrity and workplace hygiene. Staff learns how to perform each task, record it accurately and maintain hygiene during production
AFTER DISPATCH
We review each complaint and trace the batch involved. If a recall is needed, our procedure guides how we identify affected stock, notify partners and coordinate its withdrawal
Our quality policy sets out what we check at each stage, from the raw materials we receive to the finished product we release. Our batch records link the results of those checks to the materials used to make your product
We verify the identity and purity of raw materials before approving them for production
At defined stages of manufacturing, we measure and record critical parameters to confirm they stay within approved limits
We track product quality under defined storage conditions and use the stability data to support the expiry date on the pack
We inspect bottles, closures, labels and cartons before your product leaves our facility
We test each batch against its approved specifications. Our quality assurance team reviews the results before release and your brand receives a Certificate of Analysis for that batch
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